NH Collection Brussels Grand Sablon

The location is perfect, steps away from all the important sights, yet it's on a quiet square. We had a junior suit, it was beautiful and spacious. It even had a second toilet. Only the beds were too new and a little to hard for our taste. But that depends on what are you used to I guess. The staff is very friendly and kind. The breakfast was superb. We also liked the idea of skipping cleaning for a day for 1 free drink from the minibar pp. This was not our first time here, and if we return to Brussel, we'll certainly book the same hotel, probably the same room. :)

This hotel is exceptional! Spotlessly clean, spacious bedrooms and such a friendly, helpful staff! Reception helped us with queries about trains, eating out etc. It was a lovely gesture remembering we were celebrating my birthday and upon arrival a note and treats were in the room. We had booked a room online but when we arrived the receptionist recommended a similar room but with a better view as we had requested a good view when booking- again very thoughtful. Rooms were tastefully decorated and the big winner for me was the fantastic hairdryer in the bathroom! Best ever! My thick hair dried in no time! The Sablon area is a beautiful place to stay- lovely cafes, antique shops so close by. We will definitely return to stay again!

Breakfast and the size of the bed.

We stayed 3 nights at this hotel and our stay was fanstastic. The hotel location around Sablon Square with many cafes and restaurants close by made our stay easy and comfortable. Breakfast is one of the best ever eaten in an European hotel. Sumptous, tasty and plenty of choice between eggs made to order, breads, fruit, cold meats and juices. Coffee was exceptional. Room was massive with a lovely view of the Cathedral nearby as our check in manager was generous enough to upgrade our room. Will stay again at NH - Grand Sablon on next trip.

I do not understand why the hotel is rated so poorly on booking. The staff is exceptional, and helped us to fulfill all our wishes regarding the room, having dinner in the restaurant, or ordering a taxi. Not to mention the breakfast which met our highest expectations, having all kinds of options at hand. Our suite was lovely, it was divided by a door, each room having its own bathroom. We chose the Green stay option and we received a voucher for 2 drinks from the minibar, so the hotel management also understands the importance of sustainability. Although the city is vibrant, the area where the hotel is located was very quiet and safe, allowing us to rest and relax.