NH Collection Brussels Grand Sablon

We arrived on a hot day after walking from the train station; We were immediately greeted by Carlos who got us glasses of water; Carlos made check-in easy and gave us suggestions for restaurants that he recommended; He even gave us a recommendation for a unique bar in the down-town area; Our room was fine although not as big and deluxe as the NH Hotel room we had just left in Ghent; Great WIFI and USB ports; bed was comfy and the linens were terrific; Breakfast was great; You could order made-to-order entrees and the buffet was beautifully presented and replenished; The wait staff was exceptional!! All food items were fresh and delicious and there was sparkling wine available so you could have a morning Mimosa. There were restaurants and shops nearby so the location was very convenient.

I recently stayed at the NH Collection Brussels Grand Sablon and I can wholeheartedly recommend it. The location is absolutely perfect — right in the heart of the charming Sablon district, within walking distance of Brussels’ main attractions and surrounded by fine restaurants, art galleries, and world-class chocolatiers. The hotel stands out for its exceptional cleanliness and the warm, welcoming attitude of the staff. Every team member we interacted with was kind, attentive, and highly professional, making us feel genuinely taken care of from the moment we arrived. One of the absolute highlights was the outstanding comfort of the bed — a high-quality mattress topped with a plush topper and perfectly supportive pillows made for an incredibly restful night’s sleep. It’s rare to find this level of comfort, even in upscale hotels. Also worth mentioning is the quality of the bathroom amenities, which were clearly selected with care and added an extra touch of luxury to our stay. All in all, this was an excellent experience in every respect. We will definitely be back!

The front desk and concierge exhibited exceptional hospitality. Very helpful and friendly. Especially Carlos, a gentleman whose name started with an ‘M’, Namjid(?) and the doorman/bellman. Given my early flight and subsequent wait for my room to be ready, Carlos was very kind in upgrading me to a room with a lovely view and in the meanwhile, directed me to some lovely nearby cafes and sites. A great first impression to both the hotel and the city itself.

It was pretty much spot on - apart from the pillows

We had a great stay at NH Collection Brussels Grand Sablon. Our junior suite was beautiful, spacious, and had an amazing view of the church, as well as some city sights like the big wheel. The location was excellent, within easy reach of key attractions. Fantastic location in a charming area. Beautiful junior suite with a great view. Huge bed, very comfortable but a bit bouncy. Friendly and helpful staff. Spacious room with two bathrooms